Measuring Quality for Public Reporting of Health Provider Quality: Making It Meaningful to Patients

This weekly compilation of articles appearing in recently released journals and newsletters includes:

• Articles funded by the Agency for Healthcare Research and Quality (AHRQ) or authored by AHRQ researchers.
• Articles mentioning or discussing AHRQ staff, activities, and publications/products.
• Articles related to AHRQ-funded Evidence-based Practice Centers.
• Articles related to the U.S. Preventive Services Task Force or Put Prevention into Practice program.
• Articles mentioning the National Healthcare Disparities Report and National Healthcare Quality Report.
• Other research using AHRQ data or products.

AHRQ-Funded/Authored Articles

American Journal of Public Health
Mukamel DB, Glance LG, Dick AW, et al. Measuring quality for public reporting of health provider quality: making it meaningful to patients. Am J Public Health 2010 Feb; 100(2):264-9. [Supported in part by grant HS16737.] Select to access the abstract.

American Journal of Respiratory and Critical Care Medicine
Mularski RA, Campbell ML, Asch SM, et al. A review of quality of care evaluation for the palliation of dyspnea. Am J Respir Crit Care Med 2010 Jan 7. [Epub ahead of print. Supported by contract 290-2005-0034I (as part of the Developing Evidence to Inform Decisions About Effectiveness [DEcIDE] program for an AHRQ Symposium "on optimizing cancer care", the work from which is to be published in an AHRQ technical report with the expected title Developing and Testing a Framework for Cancer Quality Measures for End-of-Life Care, prepared underwork assignment #HHSA 290-3005-0034; cites AHRQ-sponsored systematic reviews on quality measures for symptoms and advance care planning in cancer (J Clin Oncol, 2006) and evidence for improving palliative care at the end of life (Lorenz et al, Ann Intern Med, 2008) and AHRQ-funded articles by Seow et al. (Cancer, 2009 and J Pain Sympt Manage, 2009); cites AHRQ Evidence Report/Technology Assessment, Cancer Care Quality Measures: Symptoms and End-of-Life Care, 2006.] Select to access the abstract.

Archives of Internal Medicine
Hicks LS, O'Malley AJ, Lieu TA, et al. Impact of health disparities collaboratives on racial/ethnic and insurance disparities in U.S. community health centers. Arch Intern Med 2010 Feb 8; 170(3):279-86. [Supported in part by grant 1 U01 HS13653 (with support from the Health Resources and Services Administration [HRSA]; cites AHRQ's National Healthcare Quality Report (NHQR), 2004, and National Healthcare Disparities Report (NHDR),2004.] Select to access the abstract.

International Journal of Health Care Finance and Economics
Friedman B, Jiang HJ. Do Medicare Advantage enrollees tend to be admitted to hospitals with better or worse outcomes compared with fee-for-service enrollees. Int J Health Care Finance Econ 2010 Feb 6. [Epub ahead of print. Authors are researchers in AHRQ's Center for Delivery, Organization, and Markets.] Select to access the abstract.

Journal of Clinical Oncology
Chrischilles EA, Pendergast JF, Kahn KL, Wallace RB,et al. Adverse events among the elderly receiving chemotherapy for advanced non-small-cell lung cancer. J Clin Oncol 2010 Feb 1; 28(4):620-7. [Supported in part by grant Centers for Education and Research on Therapeutics (CERTs) grant 5 U18 HS16094(to first, second, and fourthauthors).] Select to access the abstract.

Journal of the National Medical Association
Mbaezue N, Mayberry R, Gazmararian J, et al. The impact of health literacy on self-monitoring of blood glucose in patients with diabetes receiving care in an inner-city hospital. J Natl Med Assoc 2010 Jan; 102(1):5-9. [Supported in part by grants P01 HS10875 and R24 HS11617.] Select to access the abstract.

Medical Care Research and Review
Waddimba AC, Meterko M, Beckman HB, et al. Provider attitudes associated with adherence to evidence-based clinical guidelines in a managed care setting. Med Care Res Rev 2010 Feb; 67(1):93-116. [Supported in part by grant 1 R36 HS16832-01A1 (principal investigator is first author).] Select to access the abstract.

Research in Nursing and Health
Clark MC, Diamond PM. Depression in family caregivers of elders: a theoretical model of caregiver burden, sociotropy, and autonomy. Res Nurs Health 2010 Feb; 33(1):20-34. [Supported by grant 1 R03 HS13750-01A1; cites AHRQ unpublished final report, Testing the Diathesis-Stress Model with Lay Caregivers, 2006.] Select to access the abstract.

Mark BA, Harless DW. Nurse staffing and post-surgical complications using the present on admission indicator. Res Nurs Health 2010 Feb; 33(1):35-47. [Supported by grant 2 R01 HS10153; cites AHRQ-authored articles by Houchens, Elixhauser (researcher in AHRQ's Center for Delivery, Organization, and Markets), and Romano(Jt Comm J Qual Patient Saf, 2008), Kovner, Jones, Zhan (researcher in AHRQ's Center for Outcomes and Evidence), et al. (Health Serv Res, 2002),Mutter, Wong, and Goldfarb (researchers in AHRQ's Center for Delivery, Organization, and Delivery) (Inquiry, 2008);cites AHRQ Evidence Report/Technology Assessment, Nurse Staffing and Quality of Patient Care, 2007 (prepared by the Minnesota Evidence-based Practice Center under contract 290-02-0009), as published on AHRQ Web site; cites AHRQ publication, The Case for the Present-on-Admission (POA) Indicator, 2006, HCUP Method Series Report, 2006-01, as published on AHRQ Web site; cites articles by Bahl et al. (Med Care, 2008), using AHRQ's patient safety indicators and Glance et al. (Med Care, 2008), using AHRQ's POA and inpatient quality indicators.] Select to access the abstract.

AHRQ-Related Articles

American Journal of Nursing
Fuller TP, Bain EI. Health and safety: Shift workers give sleep short shrift. Am J Nurs 2010 Feb; 110(2):28-30. [Cites AHRQ-funded article by Landrigan et al. (N Engl J Med, 2004).]

American Journal of Preventive Medicine
Jia H, Lubetkin EI. Trends in quality-adjusted life-years lost contributed by smoking and obesity. Am J Prev Med 2010 Feb; 38(2):138-44. [Notes that AHRQ's Medical Expenditure Panel Survey (MEPS) for 2000-2003 included the EQ-5D, citing AHRQ publication, Clinical Economics Resource Links: Outcomes Measurement, 2005, and notes that 2000 MEPS data was used to "estimatethe burden of disease attributable to obesity/overweight and low income in the general U.S. population," citing articles by Muennig et al. (Soc Sci Med, 2005 andAm J Public Health, 2006).] Select to access the abstract.

Leeks KD, Hopkins DP, Soler RE, et al. Worksite-based incentives and competitions to reduce tobacco use a systematic review. Am J Prev Med 2010 Feb; 38(2 Suppl):S263-S274. [Cites AHRQ-sponsored guideline, Treating Tobacco Use and Dependence, 2008 Update, 2008.] Select to access the abstract.

American Journal of Public Health
Apelberg BJ, Onicescu G, Avila-Tang E, et al. Estimating the risks and benefits of nicotine replacement therapy for smoking cessation in the United States. Am J Public Health 2010 Feb; 100(2):341-8. [Cites AHRQ-sponsored guideline, Treating Tobacco Use and Dependence, 2008 Update, 2008.] Select to access the abstract.

Archives of Internal Medicine
Williams CM, Maher CG, Hancock MJ, et al. Low back pain and best practice care:a survey of general practice physicians. Arch Intern Med 2010 Feb 8; 170(3):271-7. [Cites AHRQ-sponsored guideline, Acute Low Back Problems in Adults: Assessment and Treatment, 1994; cites articles by González-Urzelai,Palacio-Elua, and López-de-Munain (Eur Spine J, 2003) and Jackson and Browning (South Med J, 2005),which use this guideline.] Select to access the abstract.

Biosecurity and Bioterrorism: Biodefense Strategy, Practice, and Science
Smith PW, Smith AW, Meza JL. Influenza preparedness in Nebraska assisted living facilities. Biosecur Bioterror 2009 Dec; 7(4):429-32. [Cites AHRQ publication, Nursing Homes in Public Health Emergencies: Special Needs and Potential Roles, 2007, as published on AHRQ Web site.] Select to access the abstract.

Rambhia KJ, Gronvall GK. Antibiotic resistance. Biosecur Bioterror 2009 Dec; 7(4):371-7. [Mentions that AHRQ is one of the "federal partners" in the 2009 Public Health Action Plan to Combat Antimicrobial Resistance; cites AHRQ publication, Infections with Methicillin-resistant Staphylococcus aureus (MRSA) in U.S. Hospitals, 1993-2005, HCUP Statistical Brief No. 35,2007, as published on AHRQ Web site.] Select to access the abstract.

Federal Probation
Bogue B. How principles of high reliability organizations relate to corrections. Fed Probat 2009 Dec; 73(3):22-7, 72. [Cites AHRQ publication, Becoming a High Reliability Organization: Operational Advice for Hospital Leaders, 2008.]

Indian Journal of Medical Sciences
Prasad DS, Kabir Z, Dash AK, et al. Smoking and cardiovascular health:a review of the epidemiology, pathogenesis, prevention and control of tobacco. Indian J Med Sci 2009 Nov; 63(11):520-33. [Cites AHRQ-sponsored guidelines, Treating Tobacco Use and Dependence, 2000 and Cardiac Rehabilitation, 1995.] Select to access the abstract.

Infection Control and Hospital Epidemiology
Research Committee of the Society of Healthcare Epidemiology of America. Enhancing patient safety by reducing healthcare-associated infections: the role of discovery and dissemination. Infect Control Hosp Epidemiol 2010 Feb; 31(2):118-23. [Cites AHRQ-funded articles by Pronovost et al. (N Engl J Med, 2006) and Berenholtz et al. (Crit Care Med, 2004).] Select to access the abstract.

Stevenson KB, Gordon S. Policy implications of thesociety forHealthcareEpidemiology of America's research plan for reducing healthcare-associated infections. Infect Control Hosp Epidemiol 2010 Feb; 31(2):124-6. [Mentions $300 million allocation to AHRQ for comparative effectiveness research (CER), citing AHRQ's CER plan, as published on the HHS CER Funding Web site; cites AHRQ-authored article by Dougherty and Conway (researchers in AHRQ's Office of Extramural Research, Education, and Priority Populations and Immediate Office of the Director, respectively) (JAMA, 2008); cites AHRQ-funded articles by Pronovost, Miller, and Wachter (JAMA, 2006).]

JAMA
Sittig DF, Classen DC. Safe electronic health record use requires a comprehensive monitoring and evaluation framework. JAMA 2010 Feb 3; 303(5):450-1. [Recommends operationalizing a national EHR hazard reporting system"through the new patient safety organization statute and associated [AHRQ] common reporting formats" anddeveloping/implementing an EHR self-assessment tool"similarly to the way the AHRQ/Leap Frog EHR/clinical decision support assessment tool has been;"cites AHRQ-authored article by Pronovost, Goeschel, Olsen, Pham, Miller, Berenholtz, Sexton, Marsteller, Morlock, Wu, Loeb, and Clancy (AHRQ director) (Health Aff, 2009), discussing AHRQ's role in establishing a Public Private Partnership to Promote Patient Safety (P5S); cites AHRQ-funded article by Sittig and Singh (JAMA, 2009).]

Teno JM, Mitchell SL, Gozalo PL, et al. Hospital characteristics associated with feeding tube placement in nursing home residents with advanced cognitive impairment. JAMA 2010 Feb 10; 303(6):544-50. [Cites AHRQ-funded articles by O'Brien et al. (J Gen Intern Med, 1997), Molloy et al. (JAMA, 2000), and Gessert et al. (J Am Geriatr Soc, 2006).] Select to access the abstract.

Mechanic D. Replicating high-quality medical care organizations. JAMA 2010 Feb 10; 303(6):555-6. [Cites AHRQ-funded article by Linzer et al. (Ann Intern Med, 2009).]

Joint Commission Journal on Quality and Patient Safety
Patterson ES, Wears RL. Patient handoffs: standardized and reliable measurement tools remain elusive. Jt Comm J Qual Patient Saf 2010 Feb; 36(2):52-61. [Cites AHRQ publication, Advances in Patient Safety, Vol. 2, 2005; cites AHRQ-funded articles by Beach, Croskerry, Shapiro (Acad Emerg Med, 2003) and Kitch et al. (Jt Comm J Qual Patient Saf, 2008).]

Anderson J, Shroff D, Curtis A, et al. The Veterans Affairs shift change physician-to-physician handoff project. Jt Comm J Qual Patient Saf 2010 Feb; 36(2):62-71. [Cites AHRQ publication, Advances in Patient Safety, Vol. 2, 2005.]

Aboumatar HJ, Winner L, Davis R, et al. Applying Lean Sigma solutions to mistake-proof the chemotherapy preparation process. Jt Comm J Qual Patient Saf 2010 Feb; 36(2):79-86. [Cites AHRQ-funded articles by Bates et al. (JAMA, 1995 and 1997).]

Medsurg Nursing
Rudel RJ, Moulton P, Arneson K. The shortage tsunami and high school guidance counselors' perspectives on future nurse recruitment. Medsurg Nurs 2009 Nov-Dec; 18(6):369-84. [Cites AHRQ publication, Hospital Nurse Staffing and Quality of Care, 2004, Research in Action No. 14, as published on AHRQ Web site.] Select to access the abstract.

MMWR. Morbidity and Mortality Weekly Report
CDC. Bacterial meningitis after intrapartum spinal anesthesia—New York and Ohio, 2008-2009. MMWR Morb Mortal Wkly Rep 2010 Jan 29; 59(3):65-9. [Cites AHRQ's HCUPnet, 2007.] Select to access the abstract.

Telemedicine Journal and e-Health
Jen WY, Hung MC. An empirical study of adopting mobile healthcare service: the family's perspective on the healthcare needs of their elderly members. Telemed J E Health 2010 Jan-Feb; 16(1):41-8. [Cites AHRQ publication, Improving the Health Care of Older Americans: A Report of the AHRQ Task Force on Aging. Summary, 2001, as published on AHRQ Web site.] Select to access the abstract.

U.S. Preventive Services Task Force (USPSTF)/Put Prevention Into Practice (PPIP)-Related Articles

American Journal of Preventive Medicine
Doubeni CA, Laiyemo AO, Klabunde CN, et al. Racial and ethnic trends of colorectal cancer screening among Medicare enrollees. Am J Prev Med 2010 Feb; 38(2):184-91. [Cites USPSTF recommendations on screening for colorectal cancer (Ann Intern Med, 2008); cites AHRQ publication, Cost-Effectiveness of CT Colonography to Screen for Colonorectal Cancer, 2009, as posted on CMS Web site; cites AHRQ-funded article by Schneider et al. (Med Care, 2008).] Select to access the abstract.

American Journal of Public Health
Doubeni CA, Laiyemo AO, Klabunde CN, et al. Racial and ethnic trends of colorectal cancer screening among Medicare enrollees. Am J Prev Med 2010 Feb; 38(2):184-91. [Cites USPSTF Web site.] Select to access the abstract.

Archives of Internal Medicine
Sheridan SL, Viera AJ, Krantz MJ, et al. The effect of giving global coronary risk information to adults: a systematic review. Arch Intern Med 2010 Feb 8; 170(3):230-9. [Cites USPSTF-sponsored article by Harris et al. (Am J Prev Med, 2001) on USPSTF methodologies and AHRQ-funded evidence review on literary and health outcomes (Pignone et al. and DeWalt et al. [(J Gen Intern Med, 2005 and 2004, respectively]).] Select to access the abstract.

Simon SR, Zhang F, Soumerai SB, et al. Failure of automated telephone outreach with speech recognition to improve colorectal cancer screening: a randomized controlled trial. Arch Intern Med 2010 Feb 8; 170(3):264-70. [Cites USPSTF recommendations on screening for colorectal cancer in adults at average risk (Ann Intern Med, 2008) and associated evidence review (Pignone et al, Ann Intern Med, 2002, Whitlock et al., Ann Intern Med, 2008, and Zauber et al., Ann Intern Med, 2008).] Select to access the abstract.

Journal of Clinical Epidemiology
Gartlehner G, Morgan L, Thieda P, et al. The effect of study sponsorship on a systematically evaluated body of evidence of head-to-head trials was modest: secondary analysis of a systematic review. J Clin Epidemiol 2010 Feb; 63(2):117-25. [Uses "systems developed by the [USPSTF]" to rate the internal validity of selected studies, citing USPSTF-sponsored article by Harris et al. (Am J Prev Med, 2001) on USPSTF methodologies; mentions that "interest in the comparative efficacy and safety of drugs has increased" "based on initiatives" such as AHRQ's "Effective Healthcare Program...", citing comparative effectiveness review, Comparative Effectiveness of Second-Generation Antidepressants in the Pharmacologic Treatment of Adult Depression, 2007, as published on AHRQ Web site.] Select to access the abstract.

Shekelle P. Pharmaceutical company-sponsored drug trials: what are we to believe? J Clin Epidemiol 2010 Feb; 63(2):126-7. [Comments on above article.]

Gartlehner G, Fleg A. Pharmaceutical company-sponsored drug trials: the system is broken. J Clin Epidemiol 2010 Feb; 63(2):128-9. [Author reply to above article.]

Muglia LJ, Katz M. The enigma of spontaneous preterm birth. N Engl J Med 2010 Feb 11; 362(6):529-35. [Cites USPSTF-sponsored update review on evidence on the benefits and harms of screening and treating pregnant women who are asymptomatic for bacterial vaginosis (Ann Intern Med, 2008).]

Journal of the National Medical Association
Bale B. Optimizing hypertension management in underserved rural populations. J Natl Med Assoc 2010 Jan; 102(1):10-17. [Cites USPSTF recommendation statement on screening for type 2 diabetes mellitus in adults (Ann Intern Med, 2008).] Select to access the abstract.

Journal of Studies on Alcohol and Drugs
Fleming MF, Balousek SL, Grossberg PM, et al. Brief physician advice for heavy drinking college students: a randomized controlled trial in college health clinics. J Stud Alcohol Drugs 2010 Jan; 71(1):23-31. [Cites USPSTF-sponsored summary of the evidence on behavioral counseling interventions in primary care to reduce risky/harmful alcohol use by adults (Ann Intern Med, 2004).] Select to access the abstract.

MMWR. Morbidity and Mortality Weekly Report
Centers for Disease Control (CDC). Prevalence of abnormal lipid levels among youths—United States, 1999-2006. MMWR Morb Mortal Wkly Rep 2010 Jan 22; 59(2):29-33. [Cites USPSTF recommendations on screening for obesity in children and adolescents (Pediatrics, 2010) and recommendation statement Screening for Lipid Disorders in Children, 2007, as published on AHRQ Web site.] Select to access the abstract.

New England Journal of Medicine
Muglia LJ, Katz M. The enigma of spontaneous preterm birth. N Engl J Med 2010 Feb 11; 362(6):529-35. [Cites USPSTF-sponsored updated evidence review on the benefits and harms of screening and treating pregnant women who are asymptomatic for bacterial vaginosis (Ann Intern Med, 2008).] Select to access the abstract.

OBG Management
Yates J. Confused about mammography guidelines? 7 questions answered. OBG Management 2010 Jan; 22(1):28-34. [Discusses USPSTF 2009 updated breast cancer guidelines, citing USPSTF recommendation statement on screening for breast cancer (Ann Intern Med, 2009) and associated evidence review update by Nelson et al. (Ann Intern Med, 2009); discusses and cites news releases from various organizations responding to the updated USPSTF recommendations.]

Oncology Nursing Forum
Warman J. Cervical cancer screening in young women: saving lives with prevention and detection. Oncol Nurs Forum 2010 Jan; 37(1):33-8. [Cites USPSTF recommendations from Guide to Clinical Preventive Services, 2009, and USPSTF recommendation statement, Screening for Cervical Cancer, 2009, as published on AHRQ Web site.]

Evidence-based Practice Centers-Related Articles

Journal of Neurotrauma
Inskip J, Plunet W, Ramer L, et al. Cardiometabolic risk factors in experimental spinal cord injury. J Neurotrauma 2010 Jan; 27(1):275-85. [Cites AHRQ Evidence Report/Technology Assessment, Carbohydrate and Lipid Disorders and Relevant Considerations in Persons with Spinal Cord Injury, 2008.] Select to access the abstract.

Medsurg Nursing
Lefler LL, Nuss RL. Double jeopardy! Heart disease risk factors for older African American and Caucasian women. Medsurg Nurs 2009 Nov-Dec; 18(6):347-54. [Cites AHRQ's Evidence Report/Technology Assessment, Results of Systematic Review of Research on Diagnosis and Treatment of Coronary Heart Disease in Women, 2003; cites AHRQ's NHDR, 2006.]

Flood LS. Nurse-patient interactions related to diabetes foot care. Medsurg Nurs 2009 Nov-Dec; 18(6):361-8. [Cites AHRQ technical review, Closing the Quality Gap: A Critical Analysis of Quality Improvement Strategies, Vol. 2, Diabetes Mellitus Care, 2004, as published on AHRQ Web site; cites AHRQ publication, Hospital Stays Among Patients with Diabetes, 2004, HCUP Statistical Brief No. 17, 2006, as published on AHRQ Web site.] Select to access the abstract.

OBG Management
Stellato TA. A guide for clinicians: bariatric surgery and the OBGYN patient. OBG Management 2010 Jan; 22(1):37-48. [Cites AHRQ Evidence Report/Technology Assessment, Bariatric Surgery in Women of Reproductive Age: Special Concerns for Pregnancy, 2008, as published on AHRQ Web site.]

Social Work
Begun AL, Berger LK, Otto-Salaj LL, et al. Developing effective social work university-community research collaborations. Soc Work 2010 Jan; 55(1):54-62. [Cites AHRQ Evidence Report/Technology Assessment, Community-based Participatory Research: Assessing the Evidence, 2004. Also go to articles by Mularski et al. (Am J Respir Crit Care Med, 2010) and Mark and Harless (Res Nurs Health, 2010) cited in AHRQ-Funded/Authored Articles.] Select to access the abstract.

National Healthcare Quality Report (NHQR)/National Healthcare Disparities Report (NHDR)-Related Articles

Asian American Policy Review
Jang D, Surapruik D, Surapruik A. Not the model minority: how to address disparities in Asian American health care. Asian Am Policy Rev 2009; 18:91-106. [Cites AHRQ's NHDR, 2006.]

West Virginia
Medical Journal
Abraham J, Keresztury J, Azar J, et al. Building a statewide clinical trials network for cancer care in West Virginia. W V Med J 2009 Oct; 105 Spec No: 6-11. [Cites AHRQ's NHDR, 2005.] Select to access the abstract.

Brown PK, Heady HR, Gainor SJ, et al. Perspectives on cancer health disparities in West Virginia. W V Med J 2009 Oct; 105 Spec No: 60-62. [Cites AHRQ's NHDR, 2006. Also go to articles by Hicks et al. (Arch Intern Med, 2010) cited in AHRQ-Funded/Authored Articles and Lefler and Nuss (Medsurg Nurs, 2009) cited in Evidence-based Practice Centers-Related Articles.] Select to access the abstract.

Research by Others Using AHRQ Data or Products

Liver International
Shaheen AA, Myers RP. The outcomes of pregnancy in patients with cirrhosis: a population-based study. Liver Int 2010 Feb; 30(2):275-83. [Uses 1993-2005 HCUP NIS data, citing HCUP Databases, 1998-2004, as published on AHRQ Web site and AHRQ publications, 2004 HCUP Nationwide Inpatient Sample (NIS) Comparison Report, 2005, HCUP Method Series Report, no. 2007-03 and Final Report on Calculating Nationwide Inpatient Sample (NIS) Variances, 2001, HCUP Methods Series Report, no. 2003-2, both as published on AHRQ Web site; uses and cites AHRQ's Elixhauser comorbidity measures (Elixhauser et al, Med Care, 1998).] Select to access the abstract.

Medical Care Research and Review
Giordano LA, Elliott MN, Goldstein E, et al. Development, implementation, and public reporting of the HCAHPS survey. Med Care Res Rev 2010 Feb; 67(1):27-37. [Describes history and development of Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Hospital Survey; cites several articles using HCAHPS and Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data.] Select to access the abstract.

Lehrman WG, Elliott MN, Goldstein E, et al. Characteristics of hospitals demonstrating superior performance in patient experience and clinical process measures of care. Med Care Res Rev 2010 Feb; 67(1):38-55. [Uses HCAHPS data; cites several articles using HCAHPS and CAHPS® data.] Select to access the abstract.

Elliott MN, Lehrman WG, Goldstein E, et al. Do hospitals rank differently on HCAHPS for different patient subgroups? Med Care Res Rev 2010 Feb; 67(1):56-73. [Uses HCAHPS data; cites several articles using HCAHPS and CAHPS® data.] Select to access the abstract.

Goldstein E, Elliott MN, Lehrman WG, et al. Racial/ethnic differences in patients' perceptions of inpatient care using the HCAHPS survey. Med Care Res Rev 2010 Feb; 67(1):74-92. [Uses HCAHPS data; cites several articles using HCAHPS and CAHPS® data.] Select to access the abstract.