CAHPS Health Plan Survey Database

The CAHPS Health Plan Survey Database has data from the CAHPS Medicaid Survey 5.0/5.1 that have been voluntarily submitted by various sponsors, including State Medicaid agencies, State Children's Health Insurance Programs (CHIP), and individual health plans. This database has been operational since 1998. The Health Plan Survey Database also includes data from the Medicare Survey 4.0 provided by the Centers for Medicare & Medicaid Services.

• Participating in the Health Plan Survey Database. Participation is free and open to all Medicaid agencies and Children's Health Insurance Programs (CHIP), provided the questionnaires are administered in a manner consistent with CAHPS guidance and survey data is submitted according to CAHPS specifications.
• Using the data for research. De-identified data files at the respondent and organization level are also available for approved research.

Review Results from the CAHPS Health Plan Survey Database

Aggregated results from the Health Plan Survey are available for the following populations:

• Adult Medicaid.
• Child Medicaid.
• Children’s Health Insurance Program (CHIP).
• Medicare¹ (provided by the Centers for Medicare & Medicaid Services (CMS)).

These results can be reviewed in two formats: the CAHPS Chartbooks and Data Tools.

Chartbooks

CAHPS Health Plan Survey Chartbooks summarize the survey results in a given year.

• 2023 CAHPS Chartbook (PDF,  2.3 MB); 2023 Highlights: Infographic (PDF, 505 KB) 
• 2022 CAHPS Chartbook (PDF, 1.6 MB); 2022 Highlights: Infographic (PDF, 899 KB) 

Chartbooks are also available for 2013-2021.