Use of "Roll-Ups" To Report CAHPS Survey Results and Other Quality Measures

In this podcast, Marc Elliott and David Kanouse from RAND talk about the use of composites measures and “roll-up” scores to summarize a health care organization’s performance within and across domains of quality, including patient experience.

• Listen to the Podcast (MP3, 10 minutes 50 seconds)
• Transcript (PDF, 184 KB)