Total staff = 14:
- Facilitator: Process Improvement staff.
- Team leaders: Nurse manager from patient care services and staff from training and development department.
- Process owner: Department director.
- Two clinical nurse specialists, one from the ED, one from the cardiology department.
- Two physicians, one from the ED, one from the catheterization laboratory from the ED.
- Chief Nursing Officer (CNO).
- One nurse.
- One risk manager.
- Two stakeholders from an ODS heart institute.
- One staff person from the catheterization laboratory.
