Intermediate outcomes
- Culture change.
- Employee satisfaction.
- Lean knowledge and skills.
- Lean routinization.
Ultimate outcomes
- Efficiency.
- Patient experience.
- Clinical process and outcomes, and patient safety.
Latest available findings on quality of and access to health care
Publication: 13(15)-0056
Internet Citation: Exhibit 5.15. Outcomes by Category. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit5-15.html