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Improving Care Delivery Through Lean: Implementation Case Studies

Exhibit 6.15. Major Factors that Inhibited Lean Success

Factor Lessons Learned
Resources
  • Getting release time for staff and management engineers to work on the new Lean Hospital process was difficult due to competing responsibilities.
  • Increased patient volume and staffing needs were not adequately planned for in the new hospital.
Communication about Lean
  • Because the organization is so large, changes or best practices from one unit are often not translated to another unit.
Staff engagement
  • Major changes to the work environment to increase efficiency can have unintended effects on staff satisfaction, at least in the short term.


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Publication:
13(15)-0056

Page last reviewed November 2014
Page originally created November 2014

Internet Citation: Exhibit 6.15. Major Factors that Inhibited Lean Success. Content last reviewed November 2014. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/practiceimprovement/systemdesign/leancasestudies/lean-exhibit6-15.html

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