Using Just Culture To Improve Hospital Survey on Patient Safety Culture Results
Summary
On November 9, 2016, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring Just Culture initiatives that helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response to Error composite. Topics discussed during the webcast included strategies used to implement Just Culture in a health care system and how these led to improved results on the survey.
Speakers and Presentation Slides
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Celeste Mayer, Ph.D.
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Theresa Famolaro (Moderator) M.P.S., M.S., M.B.A.
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Recordings
- Listen to the Webcast (MP3 [57 minutes, 40 seconds])
- Watch the Webcast Replay (57 minutes, 40 seconds).
Transcript
Read the transcript of the Webcast (PDF File, 228 KB)
