Process mapping
- Brainstorming.
- Additional value stream mapping to identify all of the steps in the bed flow process.
- Spaghetti maps.*
- Voice of the customer interviews.
- Impact/effort grid.
- 5 S’s.**
- Fishbone diagram to identify potential factors that may cause a defect.
* A spaghetti map is a Lean tool that shows the flow of people or information through systems.
** 5S is a tool used to standardize and organize workspaces. The five "S's" are sorting, straightening, systematic cleaning, standardizing, and sustaining.