The presentation on Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services is available in PDF (969 KB) and PowerPoint format (9.2 MB).
Search all AHRQ sites
Menu
National Healthcare Quality and Disparities Report
Latest available findings on quality of and access to health care
Data
- Data Infographics
- Data Visualizations
- Data Tools
- Data Innovations
- All-Payer Claims Database
- Healthcare Cost and Utilization Project (HCUP)
- Medical Expenditure Panel Survey (MEPS)
- AHRQ Quality Indicator Tools for Data Analytics
- State Snapshots
- United States Health Information Knowledgebase (USHIK)
- Data Sources Available from AHRQ
SHARE:
Health Literacy Universal Precautions Toolkit, 3rd Edition
Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services
Table of Contents
- Health Literacy Universal Precautions Toolkit, 3rd Edition
- Introduction
- Quick Start Guide
- Form a Team: Tool 1
- Assess Organizational Health Literacy and Create an Improvement Plan: Tool 2
- Primary Care Health Literacy Assessment
- Plan-Do-Study-Act Worksheet, Directions, and Examples
- Raise Awareness: Tool 3
- Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services
- Health Literacy Video: Questions for Discussion
- Health Literacy Video Moderator's Guide
- Health Literacy Assessment Quiz
- Role Playing Ideas
- Communicate Clearly: Tool 4
- Key Strategies for Clear Communication
- Communication Self-Assessment
- Communication Observation Form
- Plain Language Words
- Use the Teach-Back Method: Tool 5
- The Teach-Back Method Poster
- Teach-Back Questions for Informed Consent
- Follow Up with Patients: Tool 6
- Lab Results Letter
- Be Easy To Reach: Tool 7
- Sample Automated Telephone System Menu
- Telephone Assessment Guide
- Conduct Brown Bag Medicine Reviews: Tool 8
- Medicine Review Handout
- Medicine Review Form
- Address Language Differences: Tool 9
- Language Access Resources
- Consider Culture: Tool 10
- Assess, Select, and Create Easy-to-Understand Materials: Tool 11
- Permission To Bill Insurance
- Release of Medical Information
- Appointment Reminder Letter
- Inclusive Language for Intake Forms
- Use Health Education Material Effectively: Tool 12
- Welcome Patients: Tool 13
- Navigating the Health Care System
- Sample of Simple Map
- Encourage Questions: Tool 14
- Make Action Plans: Tool 15
- My Action Plan
- Help Patients Take Medicine Correctly: Tool 16
- Medicine Reminder Form
- Help With Medicines Poster
- Get Patient Feedback: Tool 17
- Patient Portal Feedback Form
- Suggestion Box Poster
- Health Literacy Patient Feedback Questions
- Sample Cover Letter
- Attend to Social Needs: Tool 18
- Community Referral Form
- Additional Resources for Attending to Social Needs
- Help Patients Pay Less for Medicine: Tool 19
- Resources for Financial Assistance for Medicines
- Connect Patients With Literacy and Math Resources: Tool 20
- Community Referral Form
- Make Referrals Easy: Tool 21
- Include Family and Friends: Tool 22
- Talk About Costs: Tool 23
- Staff Survey About Cost Conversations
- Appendix Items
- List of Internet Resources
Page last reviewed March 2024
Page originally created February 2024
Internet Citation: Health Literacy: Making it Easier for Patients To Find, Understand, and Use Health Information and Services. Content last reviewed March 2024. Agency for Healthcare Research and Quality, Rockville, MD.
https://www.ahrq.gov/health-literacy/improve/precautions/tool3a.html
